1. The service
APFoods provides a cloud-based ERP platform for food distributors. Subscriptions are sold monthly or annually. Each tier includes specific capacity (users, warehouses, modules) as described on the pricing page.
2. Your account
You are responsible for keeping your login credentials secure, and for all activity under your account. Notify us immediately at admin@apfoodz.com if you suspect unauthorized access.
3. Your data
Your data remains yours. We process it on your behalf according to our privacy policy. We don't access it for any purpose except providing the service, troubleshooting on your request, or as legally required.
4. Acceptable use
- Use the platform for lawful business operations.
- Don't attempt to reverse-engineer, scrape, or overload the system.
- Don't use the platform for any activity that violates food-safety law or sanctions.
- Don't share your account with parties outside your tenant.
5. Billing
Subscriptions auto-renew at the end of each billing period unless cancelled. Failed payments result in a 14-day grace period; sustained failure results in account suspension and eventual termination. Refunds are issued on a case-by-case basis within 14 days of the most recent charge.
6. Term & termination
Either party can terminate with 30 days' notice. Upon termination, you can export your data through standard export tools or by request. We retain your data for 30 days after termination to support reactivation; after that, we delete or anonymize it.
7. Service-level commitment
We target 99.9% uptime for the production platform, measured monthly excluding planned maintenance windows. See the status page for live and historical uptime.
8. Limitation of liability
To the extent permitted by law, our aggregate liability for any claim is limited to the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or special damages.
9. Changes to these terms
We'll notify you of material changes at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
10. Contact
Legal questions: admin@apfoodz.com.
This is a placeholder draft. The final terms will be reviewed by counsel before launch.