Proof of delivery is the evidence that a shipment reached the customer: who signed for it, when, and in what condition. Paper delivery receipts are giving way to signatures and photos captured on the driver's phone.
POD matters most when something goes wrong. A customer who disputes a delivery, a shortage or damaged goods is answered from the record made at the door, not from memory.
In APFoodz drivers capture proof of delivery at the door, and the invoice follows what was delivered.